March 2015

The Connected Shopper

The Connected Shopper

With the many ways people shop these days, brands need to adapt and offer customers an omni-channel approach to communication and retail services. With 96% of shopping journeys having a digital component, it is vital to meet the needs of The Connected Shopper.

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Providing better community care through digital

Providing better community care through digital

As this report has shown, citizens are demanding greater digital access to Government, in line with the connectivity…

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Norfolk puts power in the hands of the citizens

Norfolk puts power in the hands of the citizens

Like local authorities across the country, in Norfolk we’re being affected by significant budget challenges; savings of some £69 million in 14/15 and £36 million from the next fiscal year. Combined with…

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A digital Government for everyone

A digital Government for everyone

Recognising the citizen as the customer is key for the public sector. With digital initiatives like .gov, the…

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Effortless control in a hyper-connected society

Effortless control in a hyper-connected society

With changing technology no longer progressing in a linear manner, companies need to anticipate changes in consumer behaviour…

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The digital impact on buying behaviour

The digital impact on buying behaviour

The digital revolution has blurred the lines between physical and online sales affecting both consumers and businesses alike.…

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Connecting the Unconnected - exciting times for digital inclusion

Connecting the Unconnected – exciting times for digital inclusion

The good news for digital inclusion is that we actually know quite a lot about it. And every little…

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Connected Nation - The digital impact on buying behaviour

Connected Nation – The digital impact on buying behaviour

There’s no denying that we live in an increasingly connected world. Super-fast…

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Connected Nation - A digital Government for everyone

Connected Nation – A digital Government for everyone

There’s no denying that we live in an increasingly connected world. Super-fast…

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Why it pays to shop around for payment services

Why it pays to shop around for payment services

A modern business website needs a functional and pleasant interface for your customers that works consistently across a…

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