Patrick John

Patrick John

For more than 10 years Patrick John has worked as a journalist on television, radio, newspapers and online. With a passion and interest in consumer affairs, he’s worked on a number of high profile programmes focusing on the relationship between businesses and consumers. Away from news and consumer reporting, he lives in Essex with his wife and two cats but occasionally escapes to indulge his other passion, the Welsh rugby team.

Customer Service

New media, same rules

How social media, combined with some good old-fashioned principles of customer service, can give your business the edge so that it not only survives but thrives in this tough…

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