Connected citizen

Connected Nation - A digital Government for everyone

Connected Nation – A digital Government for everyone

There’s no denying that we live in an increasingly connected world. Super-fast…

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What makes smart cities truly smart?

What makes smart cities truly smart?

How does a city that’s centuries old adapt to meet the expectations of an increasingly complex world? Many believe smart …

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Customer Service

Great expectations in hard times: Citizen service beyond today

This latest Perspective Series report focuses on improving customer service in the public sector.

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