Customer service

lingoing, deaf, community, business,

How technology is uniting and connecting the d/Deaf community

Here’s how Lingoing are using digital innovation to give the d/Deaf community a voice.

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ByBox, regional, business growth, business expansion,SME,

The UK based start-up that became a global success

Stuart Miller, co-founder and CEO of ByBox reveals how his supply chain management company went from a regional start-up to an international success.

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GDPR, DMA, panel video, EU, data regulations, data protection, future, post-GDPR

The Data Trends Debate Part 3: Life After GDPR

In our final part of the Data Trends Debate, our panel return to predict life after GDPR and social media security for digital natives.

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data debate, GDPR , panel discussion, EU legislation, UK, business, SME

The Data Trends Debate Part 2: GDPR Compliancy

In our second video of The Great Data Debate, our panel return to discuss the steps businesses can take to become GDPR compliant.

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Steal of the century: The story of Snatch

Founder and CEO Joe Martin describes Snatch as “an augmented reality treasure hunt.”

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Why cashless payments are a win-win for you and your customers

Cashless payment technology is revolutionising the retail world for one very simple reason: it’s great for business and customers alike.

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Why SMEs should focus on customer experience

Why SMEs should focus on customer experience

The importance of customer service in business barely needs restating. We’re all more likely to go back to the barista who remembers…

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At the frontline: Responding to customer needs

Jane Sunley, chief executive of online training provider Purple Cubed, talks to Annabel Palmer about the need for smaller companies…

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5 ways to break down barriers to making customers happier

5 ways to break down barriers to making customers happier

One way to ensure an excellent service experience is by ensuring that…

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Customer service: Getting inside the mind of the customer

Customer service: Getting inside the mind of the customer

See this infographic for key statistics explaining customers’ perception of service and…

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